Support. Do you need assistance?

If you have any question about our services, this is the right place, we’re available & ready 24 hours a day, 7 days a week!

Tickets

Emails

Community Forums

Frequently asked questions

You’re free to upload as much files as you want, but please be aware that the largest size for an individual file is limited to 10Mb.

Bandwidth is the amount of data your website can transfer per month, every month the bandwidth counter will reset.

You have two ways, the first one (recommanded), you can download a FTP client software, you will find recommanded free softwares to download on the “Free FTP Software” from the “Files” section on VistaPanel. The second way is to use our free “Online File Manager” on VistaPanel.

You can view our tutorial on how to setup and use FTP to manage your files here.

Yes, we allow PHP and MySQL.

Yes we do offer PHPMyAdmin.

Anything illegal, websites that contains copyrighted files (warez), adult content, spamming scripts, web proxies etc… For more information please read our TOS.

We would really appreciate it, the best way is to open a ticket from VistaPanel, if not, you can email us at [email protected]

To get technical support, open a ticket from VistaPanel, email us at support@ or join our community forums.

Don’t post your account’s password, including databases passwords! And just be specific.

Login